User Management
Invite users, assign roles, and control access.
Open Administration → User management from the Solutions sidebar (Enterprise Admin role required).
The user list
Each user shows their name, email, status (Active/Inactive), last active time, and roles. The list is searchable, sortable, and paginated. Export and import icons sit next to search — bulk operations use CSV.
Inviting users
Click + Invite users, enter the person's email, and assign one or more roles:
| Role | Grants |
|---|---|
| Enterprise Admin | Everything, including this screen |
| Platform User | View-only access to Solutions — no create, edit, or publish |
| Cc Agent | Control Center support work |
| Control Center Admin | Control Center management |
The invitee receives an email to set up their account. Pending invites can be revoked.
Using a published app does not need any of these roles — access to a published app comes from its channel, not from a role assignment here.
Bulk import
Use the import icon to upload a CSV of users. The platform validates rows, flags duplicates, and reports what was created.
Editing and deactivating
From a user's row menu you can change their roles or deactivate them. Deactivation removes access without deleting history.
Previewing the app by role
The App preview panel lets you see the published app as a given role would — useful for verifying what each persona can access before rolling out.